Lodging FAQ

When can I make a reservation?
Coming On Orders:
TAD and PCS guest may reserve up to one year in advance at official lodging facilities (Inns of the Corps and Klipper Villas).
Leisure/Recreational Stays:
Active duty stationed aboard Kaneohe Bay or Camp Smith may reserve up to 4 months in advance.
Active duty Marines not stationed on Kaneohe Bay may reserve up to 3 months in advance.
Active duty (any branch other than marine), reservist or retired military may reserve 2 months in advance.
DOD employees (active and retired) may reserve 1 month in advance.
Check in for all lodging facilities is at the Inns of the Corps lobby located by the front gate entrance.
Reservation exceptions to the timeframe are only granted for command sponsored events (such as retirement ceremonies, change of command and weddings for active duty members stationed aboard Kaneohe Bay only).
Can I make a reservation for someone else?
Yes, however the reservation must be made in the military member’s name. The military member must be present at check in with their military ID. The sponsor is responsible for any guest’s base access privileges. For more information, contact (808) 254-2806. For questions about base access, call the pass house at (808) 257-2047.
This applies to anyone coming to visit a service member. Please note: At no time can a name be changed on a reservation (per  base order) .
How do I gain base access with a rental car?
Typically you will need a copy of your registration card to bring to the pass office.
If you are being sponsored to stay on base, your sponsor must accompany you to the pass office.
For further information and questions, please call the front gate pass house at (808) 257-2047.
Is there a shuttle on base?
Currently no, there is not. There are several taxi services if you do not have a vehicle. Contact the pass house for Uber/Lyft information. (Please note if you are staying at The Cabanas or at The Cottages, you will need a vehicle to get to them as you cross an active runway, no pedestrian traffic is permitted).
For military and DOD, Enterprise Rent-A-Car has an office on base.
-Enterprise: (808) 254-0808
-The Cab: (808) 422-2222
-Signature Cab: (808) 943-0000
When is check-in and check-out?
Check-in is anytime after 1500, check-out is by 1100 for all facilities. The front desk is open 24/7.
What is the longest I can reserve for?
PCS guest may reserve up to one year in advance and up to 30 days to start. If you need to extend, contact the front desk as soon as possible. Extensions are based on availability and are the guest’s responsiblity.
Leisure guests may reserve up to 14 days in advance. Anything beyond 14 days must be approved. Please note the beach cottages have a strict 7 day maximum.
One beach cottage reservation is allowed per sponsor. Repeat reservations must be made at least three months apart per base order.
What is the deposit and cancellation policy?
Upon reserving, a one-night deposit is required to guarantee a reservation. This deposit does go towards your balance upon arrival.
There is a 48-hour cancellation policy. A reservation must be cancelled by 1500, 48 hours prior to the arrival date, or the one-night deposit will be forfeited. Call (808) 254-2806 to cancel.
Are pets allowed?
Pets are only allowed in designated pet friendly rooms at the Inns of the Corps and Klipper Villas. Pets are strictly not allowed in any other lodging facility, including the Cabanas or Beach Cottages. Click here to see the Pet Policy.
How do I get there from the airport?
From the airport take H1 –West towards Waianae. Then H3 East for Kaneohe. Once on H3 East, do not get off the highway as it ends at Marine Corps Base Hawaii’s front gate entrance.
Can a non-military friend/family member stay?
Yes  the reservation must be made under the military members name and the military member must be present upon check in with their military ID card. Please note, the military member assumes all responsibility for the guests they sponsor. We are not authorized to change the name on reservations.
What comes in each of the rooms?
THE INNS OF THE CORPS: Kitchenette with refrigerator, microwave, toaster, coffee maker, dinnerware/utensils, hair dryer, iron, ironing board, TV, WiFi, AC, daily housekeeping service and a complimentary hot breakfast. Rooms either have one king-sized bed, or two queen-sized beds.
THE VILLAS AT KANEOHE BAY: The villas have full kitchens, with cookware, utensils, dinnerware, TV, DVD player, WiFi, washer/dryer and iron. Housekeeping is offered daily. Each room has one queen-sized bed in it for all villas.
THE CABANAS AT KANEOHE BAY: TV,  WiFi, DVD player, mini refrigerator, AC and sink. Rooms include either one king-sized bed or two queen-sized beds. Housekeeping service is provided daily. Charcoal grills are located around the area (charcoal not provided).
THE COTTAGES AT KANEOHE BAY: Full kitchen, charcoal grills (charcoal not provided), dinnerware, cooking utensils, cable TV, iron, DVD player, AC,  WiFi. Each room has one queen-sized bed in it. The sofa does NOT pull out. Housekeeping offered daily. No tents allowed.
Seabee/DV Cottages (SNCO/VIP)
Seabee reservations are through Construction Battalion Pacific. Contact (808) 472-1605.
Seabee check-in at Inns of the Corps lobby by the main gate. That number is (808) 254-2806.
DV – [SNCO E8-E9] [VIP-O6 & above] reservations and managed through Protocol. Contact (808) 257-7730.
How far is the commissary?
Marine Corps Base Hawaii’s commissary is no more than a 5-10 minute drive from all our facilities.

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